Privacy Policy
ranketai.com (hereinafter referred to as 'the Site', including the RanketAI page structure diagnostics and AI brand exposure diagnostics services) values the privacy of its users and complies with applicable privacy laws. This privacy policy explains the information we collect and how we use it.
Summary
To make this policy easier to scan, we provide a three-part summary first.
What We Collect
When you log in, we may collect your email, OAuth identifier, session data, hashed IP/device info (for security), and temporary email-authentication data used for OTP verification. Without logging in, only access logs and cookies are collected.
How We Use It
Data is used for member authentication, account management, usage analytics, service improvement, security, and abuse prevention.
How You Can Control
You can manage login state and tracking scope through browser cookie controls and in-service account settings.
Details
Information We Collect
You can use the site without logging in. When you log in, additional account information is collected. The following information may be collected during service use:
- Email address (when you sign in with Google or email link)
- Google account identifier (unique ID provided by Google at sign-in)
- Login timestamp, last access time, and email verification time
- IP address and device info (encrypted and stored for security auditing)
- Session data (login cookie, expires after up to 30 days)
- Email sign-in verification data (one-time code, verification records)
Purpose of Information Use
The collected information is used for the following purposes:
- Member authentication and account management
- Service usage statistics analysis and service improvement
- Security anomaly detection, abuse prevention, and account protection
Retention Period
| Data Type | Retention |
|---|---|
| Account data (email, login info) | Deleted within 72 hours of account deletion request |
| Session data (login state) | Up to 30 days or immediately upon logout |
| Email verification data | Deleted within 7 days after use or expiry |
| Security audit logs (IP/device) | Deleted 90 days after creation |
| Access logs | Deleted 90 days after creation |
AI Brand Exposure history handling policy
- We do not store raw AI Brand Exposure model outputs. We store only response previews (up to 280 characters) and score/signal summaries.
- Server-side history retention is plan-based: Free (not stored), Starter (90 days), Growth (365 days), Pro (730 days), Enterprise (contract-defined).
Third-Party Disclosure and Processing
We do not sell or share your personal information with third parties. The following processors are engaged to provide the service.
- Google LLC — Social sign-in, usage analytics (Google Analytics, when enabled)
- Resend Inc. — Authentication email delivery
- Neon Inc. — Account and session data storage
- Upstash, Inc. — Sign-in protection and rate limiting
- Vercel Inc. — Service hosting and request handling
- Naver Corporation — Site usage analytics (Naver Analytics)
Exceptions apply when required by law.
Cookies and Analytics
This site may use cookies or similar browser storage for usage analytics and sign-in persistence. When Google Analytics or Naver Analytics is enabled, browser information and access logs may be collected in that process. The site does not currently operate its own ads, and users can manage, block, or delete cookies through browser settings.
Your Rights
You have the following rights regarding your personal information:
- Request access to information we have collected and how it is used
- Request correction of inaccurate information
- Request account deletion and erasure of your personal data (via in-app deletion flow or email, processed within 72 hours)
- Withdraw consent to personal data processing
- To exercise these rights, contact us at the email below. We will respond without undue delay.
Opt-Out
Users can directly manage or limit cookies and analytics collection.
- You can allow, block, or delete cookies in your browser settings.
- You can limit analytics scripts and tracking through browser or extension settings.
- After changing cookie or analytics settings, some service experiences may be limited.
Even after opting out, minimal logs may still be processed for service stability and security.
Policy Changes
This privacy policy may be modified in accordance with changes in applicable laws or services. Any changes will be announced on the site.
Contact
For privacy-related inquiries, please contact us at the email below.