Contact Us
For questions about ranketai.com and RanketAI page structure diagnostics, AI brand exposure diagnostics, domain monitoring, billing, or technical support, please use the email below.
About RanketAI
RanketAI is a SaaS that measures and diagnoses brand visibility in ChatGPT, Perplexity, and Gemini answers. Our Page Structure Diagnostics (GEO Check) audits how citation-ready your site is, while AI Brand Exposure Diagnostics (GEO Probe) verifies whether your brand surfaces in actual LLM responses. Scores follow academic and industry GEO standards covering robots.txt, structured data, and citation authority.
RanketAI Support
Please use the email below for RanketAI inquiries. We handle questions about page structure diagnostics, AI brand exposure diagnostics, domain monitoring, billing, and technical support.
- Questions about page structure diagnostics and AI brand exposure diagnostic results
- Questions about plans, billing, and refunds including Credit Add-on, Starter, Growth, and Pro
- Technical support for login, analysis execution, or dashboard access issues
Response Time
Technical, billing, and refund inquiries receive a reply within 1–2 business days; general inquiries within 1–3. Sharing your domain, plan, and the time the issue occurred helps us respond faster.
Please Note
- Responses may take 1-3 business days depending on the nature of your inquiry.
- For partnership or collaboration inquiries, please use the same email address.
- For inquiries about original articles, please contact the original source directly.
Copyright, Correction & Removal Requests
ranketai.com provides links and summaries of external articles collected via RSS. If you wish to request removal or correction due to copyright infringement, factual errors, or other legal reasons, contact ranketai.info@gmail.com. All requests are reviewed and processed within 3 business days.